Curious
To Know More?
Explore our list of FAQs and find your answer.
Curious
To Know More?
Explore our list of FAQs and find your answer.
Here are some of our most asked questions.
Here are some of our most asked questions.
We understand that trying something new can come with a few questions, especially when it involves how pricing works, what the technology does, or whether it’s the right fit for your business. That’s why we’ve put together a comprehensive FAQ section. A growing list of real questions asked by real users like you.
We understand that trying something new can come with a few questions, especially when it involves how pricing works, what the technology does, or whether it’s the right fit for your business. That’s why we’ve put together a comprehensive FAQ section. A growing list of real questions asked by real users like you.
Frequently Asked Questions.
Frequently Asked Questions.
What is CrowdCom?
CrowdCom is a Smart Retail technology company based in Singapore. We help retailers run profitable promotions using Dynamic Pricing, powered by real-time sales data.
How does CrowdCom's Dynamic Pricing work?
Our proprietary Dynamic Pricing engine adjusts price drops based on live sales milestones. Discounts deepen only if performance targets are hit, ensuring promotions remain profitable.
What is Dynamic Pricing?
Dynamic Pricing is a strategy where prices adjust based on real-time conditions such as demand and sales. CrowdCom uses actual sales performance as the trigger for price changes. Well-known retailers that use Dynamic Pricing include Amazon, Walmart, and Best Buy.
Why are most promotions unprofitable?
Up to 70% of promotions end up losing money because discounts are applied without considering actual sales performance. Without a mechanism to ensure break-even, retailers often cut prices too deeply and too early, resulting in unnecessary margin erosion and ultimately, loss-making campaigns with poor returns.
How is CrowdCom different?
Unlike static discounts, our pricing engine dynamically adjusts based on what your customers actually buy. You only discount when it’s earned – never more than needed.
Are CrowdCom solutions suitable for offline retailers?
Yes. CrowdCom's smart retail solutions can be used independently for Online or Offline, and integtated as well.
Why shoppers should buy early.
The RXD algorithm is designed to reward shoppers for buying early. They generally save more than subsequent shoppers through a mix of discounts and higher cashback credits.
Will shoppers see different price?
Yes. Dynamic pricing changes in response to external stimuli—in this case, sales performance. Shoppers will see that as prices fall over time, the available cashback credit and total savings also decrease. However, those who bought earlier receive cashback credits whenever the price drops.
How does this protect my margin and profit?
We don’t slash prices on day one. You start small and only drop the price as real orders come in, within limits you set, so you’re not giving away margin too soon. If the price falls later, early buyers get the difference back as store credit: happy customers, protected cash.
Can I customize the pricing tiers and rules?
Yes, but the level of control depends on your subscription plan. The Standard Plan includes predefined milestone tier thresholds for easy setup, while the Business Plan offers more flexibility with additional configuration options. For full customization, including the ability to modify pricing rules, milestones, and performance logic is available exclusively on the Enterprise Plan.
Is the setup complicated?
Not at all. Currently available only for Shopify web stores, the CrowdShop app only requires a few minutes to install and set up. Within minutes, you will be able to set up your promotion and start selling. Thanks to the easy to understand and use interface.
Does this work with small inventory drops?
Yes. Whether you’re running a single SKU flash sale or a full category campaign, the RXD model scales and adapts to your inventory and goals. All promotions must have minimum of 10 or more in stock to start selling.
Is this compliant with US pricing laws?
Yes. CrowdCom is designed to operate in compliance with U.S. consumer-protection rules, including those overseen by the FTC and CFPB. Our pricing and cashback structure is transparent. Unlike credit-card-style rewards, our cashback is a voluntary loyalty benefit—not a cash-refund obligation—and is granted only when clearly disclosed campaign milestones are met. Both agencies have warned against unfair or deceptive rewards practices (e.g., withholding earned value); because our system shows potential cashback, states explicit conditions, and issues rewards automatically, it aligns with those standards and avoids these pitfalls. That said, merchants should review their obligations and confirm the latest applicable laws in their jurisdictions. (This is not legal advice.)
Can I run mulitple campaigns concurrently?
Definitely. You can run multiple campaigns simultaneously with unique rules, targets, and discount paths for each promotion.
What kind of support is included in the plan?
For the Standard Subscription Plan, support is provided through the community forum in our Reddit and Discord channel. For the Business Subscription Plan, support is provided via email and resolved within 72 hours. For the Enterpise Subscription Plan, support is via email and resolved within 48 hours.
What is CrowdCom?
CrowdCom is a Smart Retail technology company based in Singapore. We help retailers run profitable promotions using Dynamic Pricing, powered by real-time sales data.
How does CrowdCom's Dynamic Pricing work?
Our proprietary Dynamic Pricing engine adjusts price drops based on live sales milestones. Discounts deepen only if performance targets are hit, ensuring promotions remain profitable.
What is Dynamic Pricing?
Dynamic Pricing is a strategy where prices adjust based on real-time conditions such as demand and sales. CrowdCom uses actual sales performance as the trigger for price changes. Well-known retailers that use Dynamic Pricing include Amazon, Walmart, and Best Buy.
Why are most promotions unprofitable?
Up to 70% of promotions end up losing money because discounts are applied without considering actual sales performance. Without a mechanism to ensure break-even, retailers often cut prices too deeply and too early, resulting in unnecessary margin erosion and ultimately, loss-making campaigns with poor returns.
How is CrowdCom different?
Unlike static discounts, our pricing engine dynamically adjusts based on what your customers actually buy. You only discount when it’s earned – never more than needed.
Are CrowdCom solutions suitable for offline retailers?
Yes. CrowdCom's smart retail solutions can be used independently for Online or Offline, and integtated as well.
Why shoppers should buy early.
The RXD algorithm is designed to reward shoppers for buying early. They generally save more than subsequent shoppers through a mix of discounts and higher cashback credits.
Will shoppers see different price?
Yes. Dynamic pricing changes in response to external stimuli—in this case, sales performance. Shoppers will see that as prices fall over time, the available cashback credit and total savings also decrease. However, those who bought earlier receive cashback credits whenever the price drops.
How does this protect my margin and profit?
We don’t slash prices on day one. You start small and only drop the price as real orders come in, within limits you set, so you’re not giving away margin too soon. If the price falls later, early buyers get the difference back as store credit: happy customers, protected cash.
Can I customize the pricing tiers and rules?
Yes, but the level of control depends on your subscription plan. The Standard Plan includes predefined milestone tier thresholds for easy setup, while the Business Plan offers more flexibility with additional configuration options. For full customization, including the ability to modify pricing rules, milestones, and performance logic is available exclusively on the Enterprise Plan.
Is the setup complicated?
Not at all. Currently available only for Shopify web stores, the CrowdShop app only requires a few minutes to install and set up. Within minutes, you will be able to set up your promotion and start selling. Thanks to the easy to understand and use interface.
Does this work with small inventory drops?
Yes. Whether you’re running a single SKU flash sale or a full category campaign, the RXD model scales and adapts to your inventory and goals. All promotions must have minimum of 10 or more in stock to start selling.
Is this compliant with US pricing laws?
Yes. CrowdCom is designed to operate in compliance with U.S. consumer-protection rules, including those overseen by the FTC and CFPB. Our pricing and cashback structure is transparent. Unlike credit-card-style rewards, our cashback is a voluntary loyalty benefit—not a cash-refund obligation—and is granted only when clearly disclosed campaign milestones are met. Both agencies have warned against unfair or deceptive rewards practices (e.g., withholding earned value); because our system shows potential cashback, states explicit conditions, and issues rewards automatically, it aligns with those standards and avoids these pitfalls. That said, merchants should review their obligations and confirm the latest applicable laws in their jurisdictions. (This is not legal advice.)
Can I run mulitple campaigns concurrently?
Definitely. You can run multiple campaigns simultaneously with unique rules, targets, and discount paths for each promotion.
What kind of support is included in the plan?
For the Standard Subscription Plan, support is provided through the community forum in our Reddit and Discord channel. For the Business Subscription Plan, support is provided via email and resolved within 72 hours. For the Enterpise Subscription Plan, support is via email and resolved within 48 hours.
CrowdShop, CrowdPOS, CrowdTech are solutions owned and managed by CrowdCom Technologies.
Copyright 2025. CrowdCom Technologies Pte. Ltd.
CrowdShop, CrowdPOS, CrowdTech are solutions owned and managed by CrowdCom Technologies.
Copyright 2025. CrowdCom Technologies Pte. Ltd.